COVID-19 : A propos de expédition / Shipping

2020.5.22 Postscript:

We are back to normal shipping from today. thank you very much.

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Je vous remercie beaucoup pour votre commande.
Nous prenons du retard d'expédition à cause de COVID-19.

Merci pour votre compréhension.

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2020.5.8 Postscript:

From 5/11 (Mon), the restrictions on going out in France will be eased.
However, since the city and post offices are expected to be crowded for a while, I would like to wait a little longer and check the situation and gradually ship them.

Thank you for your understanding and cooperation.
Please continue to stay safe, everyone.


2020.4.13 Postscript:

The lockdown period in France has been extended until May 11th.


2020.3.24 Postscript:

Due to the restrictions on going out in France, we would like to ship products from the online store " after the restrictions on going out in France are lifted ".


The reason is that as of March 24th, the post office that is open is only in a distant place that can only be reached by public transportation, so it is very difficult to go there.
I am full of feelings that I want to deliver to customers immediately after ordering, but for now, I would like to think about safety first.

Although it will take more time than usual,
Please rest assured that we will hold the purchased product firmly until it is shipped.
Thank you very much.

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Thank you for always using KALEYDE.
We would like to inform you that there will be a delay in shipping due to COVID-19 .

Currently, in France, due to the influence of the coronavirus, going out is restricted, and we can only go out as much as possible. There are very few shops that are open for post offices.
As a result, we plan to ship the ordered products in batches.
Shipping will take longer than usual, but we ask for your cooperation in preventing the spread of infection within France.

Also,
the stock of the paper box used to pack the cabochon ring is low,
The store that sells it is also closed due to the corona virus, so we can't replenish it, so we will temporarily pack it in cardboard and send it to you.

Thank you for your understanding and cooperation.

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